Frequently Asked questions
Applies to Shop purchases only:
The sizes of the garment are displayed under the product description
The t-shirts, sweatshirts, hoodies and polos are 100% organic combed cotton. In my experience these are the best in terms of quality, comfort and durability.
Please allow a maximum of 10 days for delivery. However, in virtually all cases orders will arrive much sooner than this.
I aim to dispatch all orders within two working days of receiving your order, although unforeseen circumstances, such as items being out of stock, can occasionally delay dispatch. I will send you a dispatch notification so that you know when to expect the order.
I make postage as simple and affordable as possible. Please view my delivery page for full details of postage costs.
I’m so confident that you’ll be happy with the quality of your order that I offer a money-back, no-quibble returns policy. All that I ask is that the item(s) is returned unworn and unwashed. For full details of my returns policy, please click here.
For security reasons, all credit and debit card processing is done by PayPal – a specialist company that handles thousands of such transactions every day. Therefore, I never actually see your details – all I get is confirmation when your order has been successful.
If your card is declined and you’re not sure why then you should contact PayPal, detailing the message you got, and they will be able to explain the problem.
If you have a special request, I’ll do everything I can to help you, so please email me to arrange it.
If you have an idea for a design that you think I should produce, or if you have a special “one-off” request, I’ll be happy to help. Please feel free to email me to discuss designs.